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Job Description
We are hiring freshers/experience for the position of Customer Care Executive (CCE) in our inbound calling process. The primary responsibility of the CCE will be to handle incoming customer calls, address inquiries, provide solutions, and ensure customer satisfaction. This is a great opportunity for individuals with good communication skills.
- Answering incoming customer calls promptly and professionally
- Listening to customers' concerns and inquiries with empathy and patience
- Providing accurate information and assistance regarding products or services
- Resolving customer issues effectively and efficiently
- Escalating complex problems to the appropriate department or supervisor when necessary
- Maintaining customer records and updating information in the database
- Ensuring high-quality service delivery and customer satisfaction
- Adhering to company policies and procedures
Education + Experience
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Venue Showcase: Create a professionally-shot video that highlights the different areas of the wedding venue. Showcase the ceremony location, reception hall, outdoor spaces, and any unique features or amenities the venue offers. Use cinematic shots and music to create an engaging and visually appealing video.
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Real Wedding Highlights: Compile a montage of the most memorable moments from real weddings that have taken place at the venue. Include shots of the bride and groom getting ready, the ceremony, the reception, and heartfelt speeches. This type of video can give potential clients a sense of the ambiance and atmosphere at the venue.
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Vendor Collaboration: Collaborate with other wedding vendors who work at the venue, such as photographers, florists, and caterers, to create a behind-the-scenes video. Show the teamwork and coordination involved in making a wedding day come together seamlessly. This type of video can demonstrate the venue's ability to work with a variety of vendors and create a cohesive experience.
Required keyskills
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Analytical Skills ,Data Mining ,Database Design
