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Job Description
- Handle all client phone call inquiries generated from marketing activities such as newspaper inserts, ads, or references.
- Validate client information according to company criteria and record it in internal databases.
- Schedule appointments for clients to visit the experience center, greet them upon arrival, and facilitate initial interactions with design teams.
- Act as the intermediary between clients and design teams during the initial requirements-gathering phase.
- Coordinate and schedule meetings between clients and internal teams, giving tours of the experience center as needed.
- Follow up with clients, reschedule visits if necessary, and provide internal teams with updates.
- Maintain accurate and diligent records of all client meetings and visits.
Education + Experience
- Qualification: Preferably a Master’s/Bachelor’s degree.
- Experience: 2-3 years in client relations, particularly in handling HNI clients within the luxury sector.
Required keyskills
-
Client Relations ,Strong communication and interpersonal skills ,Microsoft Office ,ERP System Knowledge
