Job Description
- Meet and greet clients, ensuring a warm and friendly environment at all times.
- Handle various front desk tasks and inquiries efficiently.
- Manage administrative responsibilities, including plants, flowers, ambience, pantry, safety, and housekeeping.
- Coordinate with external vendors, agencies, and consultants to execute tasks and address any disruptions promptly.
- Maintain records of all incoming and outgoing documents, parcels, materials, and couriers.
- Oversee housekeeping, pantry, driver, security, office boy, and runner boy staff, ensuring accurate records of attendance and leaves.
- Demonstrate a proactive attitude in solving any issues that may affect the client's experience.
- Act as the go-to person for inventory management and office-related procurement.
- Ensure safety measures are followed, with emergency materials readily available.
- Keep management informed about current news or social situations that may impact safety.
- Plan and manage festivities creatively, coordinating with teams and managing budgets.
- Provide tours of the experience center if needed.
Education + Experience
- Qualification: Preferably a Master’s/Bachelor’s/Diploma degree.
- Experience: 5-8 years of experience in client relations, preferably handling HNI clients at a luxury brand company (hospitality/aviation industry experience is also considered).
Required keyskills
Client Relations ,Multitasking ,Strong communication and interpersonal skills ,MS Office (Excel)